A smile can change your future, and your business

Smiles release serotonin and dopamine in your brain, and that helps improve your mood

A smile can change your future, and your businessWhenever I give a presentation on the impact of body language in the workplace, I always include a section on the power of a smile. That’s because research shows that facial expressions send feedback from your face to your left frontal cortex, which in turn triggers the release of the neurotransmitters serotonin and dopamine into…

Is your business fishing in the right pond with the right bait?

Why are you in the business you’re in?

Is your business fishing in the right pond with the right bait?My sister Catherine loves fishing and, to be honest, she’s much better at it than I am. Catherine could catch 10 fish to my one because she knows what she’s doing. Before you even go fishing, you need to know why you’re going. Typically, people go fishing because they love fish and like spending time…

Helping small businesses succeed in the digital economy

Going digital is “kind of a life-or-death situation for small businesses”

Helping small businesses succeed in the digital economyA group of students led out of the University of Alberta School of Business is helping small businesses get ahead of the pandemic-induced warp-speed retail overhaul that is pushing customers online in droves. The students are at the heart of the new Digital Economy Program (DEP), a free initiative that sees a team of U of…

How to be a fortune teller

Strategic opportunism is at the heart of innovation

How to be a fortune tellerA wise old sage hosted a dinner. Toward the end of the meal, everyone was given fortune cookies and told they were holding their future in their hands. The guests eagerly opened them to read the words of wisdom they contained. The paper slips inside each cookie were blank. “Is this a joke?” they asked.…

Three tips to get better results from your team this year

Setting goals gives us something to motivate and rally our team around

Three tips to get better results from your team this yearIf you’re burned out at the thought of another daunting year and trying to plan, you’re not alone. Trying to figure out what will happen and how it will affect your organization seems like a crapshoot. Yet many leaders who recognize that they need to change still fail to understand how to make the necessary…

4 sure-fire ways to reduce productivity in your organization

And watch your business go down the drain

4 sure-fire ways to reduce productivity in your organizationA lack of productivity is a serious concern because the more it costs us to produce something, the less competitive we are in the global marketplace. And the less competitive we are leads directly to fewer jobs, diminished earning power and a lower standard of living. The usual explanations as to why we struggle with…

Rethinking Strategic Planning

The current method is fatally flawed

Rethinking Strategic PlanningHow business leaders evaluate the landscape, make sense of the environment, proactively shape the opportunities they see and then decide on which course of action to take – in other words, Strategic Planning – deserves far closer attention than it has received so far. There is a strong argument to be made for a more…

These strategies will help make your business profitable

Could improve your performance by 10 per cent and double your profits

These strategies will help make your business profitableImagine slaving away for years in your own business only to find out that it isn’t worth anything. I regularly meet with business owners who ask me how much their business is worth and I have to tell them the disappointing news that it’s actually worth very little. The reason their business isn’t worth anything…

Culture drives an organization to superior results

Attitudes and beliefs equal character, while values and competencies equal competence

Culture drives an organization to superior resultsSitting just alongside the attitudes and beliefs of an organization is a companion set of attributes that round out the cultural blueprint. It is represented by: The Values: espoused and held to be important. The Competencies: nurtured to drive performance and build talent. It is a pretty simple formula – so simple that many seem…
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